Privacy policy

Timber House — Privacy Policy

Timber House mein aap ki privacy aur personal information ki hifazat hamari aham zimmedari hai. Yeh policy batati hai ke jab aap hamari Shopify online store visit karte hain, order place karte hain ya hum se rabta karte hain, to aap ki information kis tarah collect aur use ki ja sakti hai.

1. Hum Kaunsi Information Collect Karte Hain?

Order process karne aur customer service ke liye hum yeh information collect kar sakte hain:

Customer ka naam.
Delivery address aur city.
Phone number aur email address.
Order ki details aur purchase history.
Payment transaction ki zaroori information.
Website usage aur device se mutalliq technical information, jahan applicable ho.

2. Information Kaise Use Hoti Hai?

Aap ki information in maqsad ke liye use ki ja sakti hai:

Orders receive, confirm aur deliver karne ke liye.
Payment aur refund process karne ke liye.
Delivery updates aur order confirmation bhejne ke liye.
Customer support aur complaints handle karne ke liye.
Website aur shopping experience behtar banane ke liye.
Fraud prevention, security aur legal requirements poori karne ke liye.

3. Information Kis Ke Saath Share Ho Sakti Hai?

Zaroorat ke mutabiq aap ki information Shopify, delivery aur courier companies, payment service providers, aur doosre authorized service providers ke saath share ki ja sakti hai, taake aap ka order aur related services mukammal ki ja saken.

Hum personal information ko bechne ka irada nahi rakhte. Information sirf zaroori business, security ya legal purposes ke liye share ki ja sakti hai.

4. Payment Information

Online payments third-party payment providers ke zariye process ho sakti hain. Payment method ke mutabiq sensitive payment details payment provider ke system mein process aur secure ki jati hain.

5. Cookies aur Website Data

Hamari website cookies ya milti-julti technologies use kar sakti hai, jin se shopping cart, website performance, customer preferences aur website traffic ko samajhne mein madad milti hai. Aap apne browser ki settings se cookies control kar sakte hain, lekin kuch website features mutasir ho sakte hain.

6. Information ki Hifazat

Hum personal information ko ghair-majazi access, misuse ya disclosure se bachane ke liye munasib measures lene ki koshish karte hain. Internet par data transmission ya storage ka koi bhi tareeqa mukammal security ki guarantee nahi deta.

7. Customer ke Huqooq

Aap apni personal information tak rasai, us ki correction ya deletion ki request kar sakte hain, jahan applicable law aur business record requirements ijazat dein.

8. Bachon ki Privacy

Hamari store aam consumers ke liye hai aur bachon ko target nahi karti. Agar hamein maloom ho ke kisi bachay ki personal information munasib ijazat ke baghair collect hui hai, to hum applicable law ke mutabiq zaroori action lene ki koshish karenge.